8b88 Privacy Policy
Here you will find our complete and transparent policy on how your personal information is collected, stored, and kept secure.
Table of Contents
1. Introduction & Scope
8b88 operates a safe and trusted online gaming platform for users in Bangladesh. This privacy policy ("Policy") explains how we handle your personal information when you visit our website 8b88.lat, create an account, play games, or use any of our services.
This policy applies to all 8b88 services, websites, and associated platforms. By using our services, you consent to the data processing practices described in this policy.
Important: Please read this policy carefully. If you have any questions about your personal information, contact our support team.
2. Information We Collect
8b88 only collects information that is necessary for the proper operation of our services. We may collect the following types of information:
2.1 Information You Provide
- Registration details: Full name, date of birth, email address, mobile number, and preferred username.
- Identity verification: National ID or passport details (where applicable), collected for account verification purposes.
- Financial information: Mobile banking account numbers you use (bKash, Nagad, Rocket, Upay) — full numbers are never stored directly.
- Communication details: Messages and information you provide when contacting our support team.
2.2 Automatically Collected Information
- Device information: IP address, browser type and version, operating system, and device identifiers.
- Usage information: Pages visited, session duration, links clicked, and navigation patterns on the site.
- Transaction records: History of deposits, withdrawals, bets, and gaming activity.
- Location information: Approximate geographic location derived from your IP address (not precise GPS data).
2.3 Information Received from Third Parties
We may occasionally receive limited information about you from payment providers or fraud prevention services. This information is used solely to verify the security of your account and the validity of transactions.
3. Purpose of Data Use
8b88 uses your information for the following legitimate purposes:
- Account management: Creating, verifying, and managing your account.
- Service delivery: Gaming services, transaction processing, and payment management.
- Customer support: Resolving your queries and complaints.
- Security & fraud prevention: Maintaining account security and detecting suspicious activity.
- Responsible gaming: Monitoring your gaming habits and providing support where needed.
- Legal obligations: Complying with applicable laws and regulations.
- Service improvement: Enhancing our platform and user experience.
- Communications: Informing you of important updates, service changes, or policy amendments.
Marketing communications: We send promotional messages only with your explicit consent. You may withdraw that consent at any time.
5. Data Security Measures
8b88 adopts industry-standard technical and organizational measures to protect your personal information:
- SSL encryption: All data transfers on our platform are secured with SSL/TLS encryption technology.
- Data encryption: Sensitive information stored on our systems is kept in encrypted form.
- Access controls: Only authorized personnel have access to personal information.
- Regular security assessments: Our systems undergo regular security testing.
- Firewalls & intrusion detection: Advanced technologies are used to prevent unauthorized access.
Please note that no method of data transmission over the internet or electronic storage is completely secure. We make every effort to protect your information, but absolute security cannot be guaranteed.
Keeping your account password secure and not sharing it with others is also your own responsibility.
6. Cookies & Tracking Technologies
8b88 uses cookies and similar tracking technologies that help us improve the quality of our services.
6.1 Types of Cookies
- Essential cookies: These are necessary for the site to function properly. They include login sessions and security features. These cookies cannot be disabled.
- Functional cookies: Used to remember your preferences and provide a personalized experience.
- Analytics cookies: Collect anonymous data to help us understand how users interact with our site.
- Marketing cookies: Help display relevant ads based on your interests.
6.2 Cookie Management
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some parts of our service to not function properly.
7. Data Retention Period
8b88 retains your personal information only for as long as necessary. Generally:
- Account information: For the duration the account is active and for the period required by applicable law after account closure.
- Transaction records: Retained for the period required under financial regulations.
- Communication history: Support-related communications are retained for an adequate period.
- Technical logs: Retained for a limited period for security and performance verification.
When information is no longer needed, it is securely deleted or anonymized.
8. Your Rights
As a user of the 8b88 platform, you have the following rights regarding your personal information:
- Right of access: The right to request details of what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances (though this may not apply to information retained to meet legal obligations).
- Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to data portability: The right to receive a copy of your information in a structured, commonly used, and machine-readable format.
- Right to object: The right to object to the processing of your information for specific purposes.
- Right to withdraw consent: If you have previously given consent, you may withdraw it at any time.
To exercise any of these rights, please contact us. We will endeavor to respond to your request within a reasonable time.
Please note: In some cases, we may not be able to fulfill all requests due to legal or regulatory reasons. Where that is the case, we will explain why.
9. Privacy of Minors
8b88 services are intended only for those aged 21 and above. We do not knowingly collect personal information from minors.
If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our services, please contact us immediately.
10. Third-Party Services
Our platform may contain links to third-party services. These external sites have their own privacy policies over which 8b88 has no control.
10.1 Payment Services
When transacting via bKash, Nagad, Rocket, or Upay, you will be directly subject to the privacy policies of those services. 8b88 only receives transaction confirmation and related information.
10.2 Game Providers
When playing games from providers including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming, some technical information may be transmitted to their servers. These providers maintain their own security standards.
11. Policy Changes
8b88 reserves the right to review and update this privacy policy as needed. For any significant changes, we will:
- Update the effective date at the top of this page.
- Send a notification to registered users via email or through the site.
- Re-consent may be sought for material changes.
Continuing to use our services after a policy update means you have agreed to the new policy. We therefore recommend reviewing this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. The 8b88 support team is available 24/7 in both Bengali and English.
24/7 live support available